About us
Private water filtration systems. Designed. Installed. Maintained.
Glenburn Water Services have been serving the private water community since 2011. We specialise in designing, supplying, installing and maintaining private water filtration systems; systems which are tailored to the unique needs of your supply. From issues with bathroom staining or sluggish shower pressure, to limescale build-up or unpleasant odours, we offer a full range of water filtration solutions that address the root of the problem and prioritise quality, performance and efficiency from start to finish.
Location
Where we’re based and what areas we service.
Based in the south of Fife, we cover many areas across Scotland and North-East England.
Our regularly serviced areas as outlined on the map are Fife, Dundee, Angus, Perth & Kinross, Stirling, Argyll & Bute, Dunbartonshire, Renfrewshire, Ayrshire, Lanarkshire, Falkirk, Edinburgh & the Lothians, the Scottish Borders, Dumfries and Galloway, and North Northumberland.
We’re happy to help those further afield if we can; providing advice, over-the-phone support or the contact details for trusted service providers closer to your area.
Our values
We’re proud of the way we do business.
Honest
Offering honest and transparent advice is at the core of what we do. We want what’s best for our customers, meaning we only estimate for what your water actually needs and we’re happy to explain why we design our systems the way we do.
Professional
All of our private water filtration systems are built on years of experience, curated industry knowledge and thoughtful design. Our systems are neat, robust and maintainable - using quality products to deliver the best results. But professionalism isn’t only about being good at what we do, it’s about the small things too. That means no mess left on site, system walkthroughs so you know what’s what and additional resources sent straight to your inbox if you want to know more.
Dedicated
We’re committed to providing water filtration systems that are both efficient and reliable. From day one of designing to ongoing maintenance, we aim to provide an informative, supportive and solution-driven service and build a system that not only works, but reliably delivers results. Whether our dedication is shown through trialling treatment options when the best course of action isn’t immediately obvious, or offering emergency assistance if something goes wrong, it’s important to us that our customers know that we care.
A friendly team
Meet the people behind Glenburn.
Dennis
Director/Engineer
Championing the Glenburn team is co-founder and engineer Dennis. Dennis started his career in the Royal Navy as a marine engineer and spent 28 years serving on the submarines and ships. After leaving, Dennis naturally gravitated towards the private water filtration industry and later founded Glenburn Water Services in 2011; a company built on an ethos of honesty and credibility. Glenburn exists to give customers an affordable and professional service that values quality workmanship and sincere guidance.
Kim
Director/Office Manager
Chairing all things administration in the Glenburn operation is Kim, the second half of the co-founder team. Carving out a career in administration since her first job, Kim manages the day-to-day workings of the business from handling new enquiries and scheduling jobs to organising routine maintenance servicing and managing customer correspondence. Whilst the office is where you’ll usually find her, Kim isn’t short of technical knowledge and is always more than happy to lend a hand on site.
Katy
Business Development Executive
After graduating from university with a degree in business management, Katy joined the team with a plan to welcome Glenburn to the 21st century. This included making sure we have the tools to manage customer care and a website that helps our customers to better understand what they need and what we can offer.
Sidenote: As the writer, illustrator and primary photographer for this website, I welcome any feedback!
Customer testimonials
Hear what our customers have to say.
“Glenburn have been a delight to work with from diagnosing the contamination issue to providing a cost effective solution. Dennis left nothing to chance and his attention to detail is astonishing. I can’t recommend them highly enough.”
Kilmarnock
“Nothing was too much trouble for them and their friendly, helpful attitude made it a much easier process for me. Glenburn Water Services have been a pleasure to deal with.”
Inverness
“I would thoroughly recommend Glenburn Water Services. Dennis and Kim offered outstanding services and really helped me out when I needed to get some water filters installed in my home urgently.”
Borders
Doing our bit for the planet
Thinking about our impact.
At Glenburn Water Services, we are passionate about responsible practice and reducing our environmental impact wherever possible. This ethos runs throughout our business model, from our rigorous choice of suppliers to the conscious disposal of all of our packaging and waste. Down to the little details like pooling our jobs within area codes to reduce our mileage (and save our customers money), we do what we can and endeavour to only improve as we develop.
Important notices
The fine print of how we do business and protect your privacy.
We always strive to be honest and transparent about the way we do business, which includes clearly setting out our Terms and Conditions, Privacy Policy and Cookies Policy.
It is important to note that the Terms and Conditions are a legal contract, detailing the rules and processes associated with Glenburn Water Services Ltd. When enquiring about our services, you are agreeing to these Terms and Conditions, so please read them carefully and in their entirety.
