Cookies Policy
Glenburn Water Services Ltd Cookies Policy
Last updated: January 2025
This Cookies Policy applies to the cookies and similar technologies used on the following website: www.glenburnwaterservices.co.uk (referred to within this document as “this website”).
This Cookies Policy applies to “You” the user of this website (referred to within this document as “user” and “visitor”) and Glenburn Water Services Ltd (referred to within this document as “us”, “our” and “we”).
1.0 What are cookies?
Cookies and similar technologies are small text files (small pieces of data) that are sent to your browser and stored on your device (for example your computer, tablet or phone) whenever you visit a website. The cookie acts as a unique identifier, which is used to remember different pieces of information about you (e.g. your preferences, browsing behaviour and site activity). Different cookies carry out different functions, and the cookies used within this website are categorised and explained below.
Click here for more information regarding cookies (ICO.org.uk).
2.0 What cookies do we use?
The cookies and similar technologies that we use can be categorised into the following 2 groups; functional and required cookies (essential) and analytics and performance cookies (non-essential).
For the official breakdown of the cookies we use, visit The Cookies Squarespace Uses.
Functional and required cookies are used to ensure basic website functionality and establish secure connections to protect both the website and our users. Essentially, they allow Squarespace, our hosting platform, to securely serve this website to you. A full breakdown detailing the purpose and duration of the functional and required cookies that this website uses is provided in Section 2.1 of this Cookies Policy.
Analytics and performance cookies are used to measure and track website traffic and engagement, in order to monitor site activity and inform future website improvements. These cookies are only used on this website when you provide consent through the cookies banner which appears at the bottom on the screen when you first access the website. A full breakdown detailing the purpose and duration of the analytics and performance cookies that this website uses is provided in Section 2.2 of this Cookies Policy.
2.1 Functional and required cookies (essential)
Functional and required cookies are necessary for site functionality and security. They work to prevent site errors, block fraudulent activity and test cookie compatibility. These cookies cannot be disabled.
The full set of functional and required cookies used by Squarespace hosted websites are listed below.
Name: _acloggedin
Type: Cookie
Duration/ Expiry: January 1, 2025
Purpose: Supports login by Acuity Scheduling client if the client has an account
Name: _client_acloggedin
Type: Cookie
Duration/ Expiry: January 1, 2025
Purpose: Supports login by Acuity Scheduling client if the client has an account
Name: _dd_cookie_test
Type: Cookie
Duration/ Expiry: Expires instantly
Purpose: Tests if cookies are supported
Name: _dd_s
Type: Cookie
Duration/ Expiry: 4 hours
Purpose: Tracks browser errors
Name: _dd_site_test
Type: Cookie
Duration/ Expiry: Expires instantly
Purpose: Tests if cookies are supported
Name: _grecaptcha
Type: Local storage
Duration/ Expiry: No expiry
Purpose: Helps reduce spam in Acuity Scheduling
Name: _ssid
Type: Cookie
Duration/ Expiry: 4 years
Purpose: Remembers devices for anti-fraud purposes
Name: CART
Type: Cookie
Duration/ Expiry: 2 weeks
Purpose: Shows when a visitor adds a product to their cart
Name: CHECKOUT_WEBSITE
Type: Cookie
Duration/ Expiry: Session
Purpose: Identifies the correct site for checkout when checkout on your domain is disabled
Name: client_username
Type: Cookie
Duration/ Expiry: 1 year
Purpose: Remembers a logged in Acuity Scheduling client’s username between visits
Name: clientUser
Type: Cookie
Duration/ Expiry: 30 days
Purpose: Stores the Acuity Scheduling client’s username, OAuth2 Access Token, and OAuth2 Refresh Token. This cookie is required for functionality of logged-in clients
Name: Commerce-checkout-state
Type: sessionstorage
Duration/ Expiry: Session
Purpose: Stores state of checkout while the visitor is completing their order in Paypal
Name: Crumb
Type: Cookie
Duration/ Expiry: Session
Purpose: Prevents cross-site request forgery (CSRF)
Name: hasCart
Type: Cookie
Duration/ Expiry: 2 weeks
Purpose: Tells Squarespace that the visitor has a cart
Name: Locked
Type: Cookie
Duration/ Expiry: Session
Purpose: Prevents the password-protected screen from displaying if a visitor enters the correct site-wide password
Name: orderStatusSessionToken
Type: Cookie
Duration/ Expiry: 1 year
Purpose: Authenticates a visitor who logs into an order status page
Name: PHPSESSID
Type: Cookie
Duration/ Expiry: 1 month
Purpose: Securely authenticates a visitor during their checkout in Acuity Scheduling
Name: RecentRedirect
Type: Cookie
Duration/ Expiry: 30 minutes
Purpose: Prevents redirect loops if a site has custom URL redirects
Name: remember_client
Type: Cookie
Duration/ Expiry: 365 days
Purpose: Remembers Acuity Scheduling client’s login details if they have an account
Name: siteUserCrumb
Type: Cookie
Duration/ Expiry: 3 years
Purpose: Prevents cross-site request forgery (CSRF) for logged in site users
Name: SiteUserInfo
Type: Cookie
Duration/ Expiry: 3 years
Purpose: Identifies a visitor who logs into a customer account
Name: SiteUserSecureAuthToken
Type: Cookie
Duration/ Expiry: 3 years
Purpose: Authenticates a visitor who logs into a customer account
Name: squarespace-announcement-bar
Type: localstorage
Duration/ Expiry: Persistent
Purpose: Prevents the announcement bar from displaying if a visitor dismisses it
Name: squarespace-likes
Type: localstorage
Duration/ Expiry: Persistent
Purpose: Shows when you’ve already “liked” a blog post
Name: squarespace-popup-overlay
Type: localstorage
Duration/ Expiry: Persistent
Purpose: Prevents the promotional pop-up from displaying if a visitor dismisses it
Name: squarespace-video-player-options
Type: localstorage
Duration/ Expiry: Persistent
Purpose: Remembers video player selected preferences (volume, playback speed, and quality) for videos uploaded directly to Squarespace
Name: ss_cookieAllowed
Type: Cookie
Duration/ Expiry: 30 days
Purpose: Remembers if a visitor agreed to placing analytics cookies on their browser if a site is restricting the placement of cookies
Name: ss_sd
Type: Cookie
Duration/ Expiry: Session
Purpose: Ensures that visitors on the Squarespace 5 platform remain authenticated during their sessions
Name: Test
Type: Cookie
Duration/ Expiry: Session
Purpose: Investigates if the browser supports cookies and prevents errors
Name: TZ
Type: localstorage
Duration/ Expiry: Persistent
Purpose: Enables a Acuity Scheduling client’s appointments to display correctly based on their time zone preferences
An added note:
Squarespace collects personal data when you visit this website, including, information about your browser, network and devices, pages you visited prior to coming to this website, web pages you view while on this website and your IP address. Squarespace needs the data to run this website, and to protect and improve its platform and services. Squarespace analyses the data in a de-personalized form.
For more information about how we collect, process and store your personal data, please read our Privacy Policy.
2.2 Analytics and performance cookies (non-essential)
Analytics and performance cookies help us to understand how visitors interact with our website, discover errors and continuously improve the user experience. The data collected includes, but is not limited to, IP address, web pages you visited prior to coming to this website and information about your browser, network, and device. This information may also include details about your use of this website, including clicks, internal links, pages visited, scrolling, searches and timestamps. We share this information with Squarespace, our website analytics provider, to learn about site traffic and activity.
These cookies are entirely optional and can be disabled. They will only be deployed once you have provided consent through the cookies banner. This banner will appear at the bottom on the screen when you first access the website.
The full set of analytics and performance cookies used by Squarespace hosted websites are listed below.
Name: ss_cid
Duration/ Expiry: 2 years
Purpose: Identifies unique visitors and tracks a visitor’s session on a site
Name: ss_cpvisit
Duration/ Expiry: 2 years
Purpose: Identifies unique visitors and tracks a visitor’s sessions on the site
Name: ss_cvisit
Duration/ Expiry: 30 minutes
Purpose: Identifies unique visitors and tracks a visitor’s sessions on the site
Name: ss_cvr
Duration/ Expiry: 2 years
Purpose: Identifies unique visitors and tracks a visitor’s sessions on the site
Name: ss_cvt
Duration/ Expiry: 30 minutes
Purpose: Identifies unique visitors and tracks a visitor’s sessions on the site
3.0 How can you opt out?
Functional and required (essential) cookies cannot be disabled, however the use of analytics and performance (non-essential) cookies are completely optional.
Cookies settings can be managed using the cookies consent pop-up banner which appears at the bottom of the screen when first accessing the website. These preferences can be revised at any time using the ‘Customise Cookies’ link at the bottom left corner of any page on our website.
On a wider level, your cookies preferences can be managed through your browser settings. This allows you to manage your cookies preferences across all websites you access while you browse.
You can find out more about configuring your browser setting here (ICO.org.uk).
To find more general information on making sure you stay safe online, please click here (GetSafeOnline)